In Business Transition, some problems can not be avioded when customer buy membrane switches they like to. About Refund and Returns of The commodity, We make some resonable policies for our customers.
Status for returning finished products and refund
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused or shortage for its functions and in the same condition that you received it. The problem should be caused by defects of the product itself, exception for logistic party.
Since our products all blong to electric product categories, our refund principle is mostly basic on the functions and properties of the goods and damages of the goods itself.
To complete your return, we require a receipt or proof of purchase.
You need take some pictures or videos for broken goods or the goods itself functions testing, enough prove these problems produced from the goods itself.
Refunds
We received your file and entrust the conditions is really, we will send email to you and ask you to reback your returning goods to us. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Return Shipping cost is afforded for buyer
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item,but shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items. So you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Our Refund and Returns Policy will be ensure that each of customer benefit isn’t damaged any time.
